Terms And Conditions

The number of the company is 23232111.

231 Byres Road, Glasgow, Lanarkshire, G12 8UD is the address of the company’s registered office.

Our Guarantee

Cippes Fitness cannot be held accountable for any pricing changes, mistakes, or omissions, despite the fact that every effort has been taken to guarantee that the information provided on our website is accurate. Despite these efforts, the information may contain inaccuracies.
We are unable to give service on an ad hoc basis since we are currently bound by contractual obligations to our key suppliers. Nevertheless, we stand by the quality of every piece of apparatus and ensure that it has undergone comprehensive maintenance before being shipped.
You may have total faith in the products you buy from us since all of our employees are trained according to the manufacturer’s specifications and have many years of expertise.
Before beginning to use any piece of exercise equipment, you have to first get your physician’s approval.
The sale of every product is contingent on their being enough stock.

Your Legal Right to Refuse Service

If you contact us within 14 days of receiving your products, you have the legal right to cancel any transaction and receive a full refund on it, as required by the regulations governing the sale of goods over the internet in the United Kingdom. If you want your money back in its whole, you have to return the goods within 14 days of receiving the notification.

Delivery

  1. You are responsible for advising us, prior to the delivery, of any restrictions regarding access to the property that may be an obstacle for our installation engineers and/or couriers. This must be done before the delivery may take place. Please be aware that some of our delivery vehicles are rather large, and as a result, access may be restricted by factors such as tight turns, limited alleys, etc. In the event that this information is not supplied and we are unable to deliver your things, we will not be able to accept any claims for compensation, and you will still be responsible for paying the delivery expenses.
  2. Upon delivery of the items, a signature will be requested as confirmation of receipt. It is imperative that you verify that everything is in order before taking any products off the pallet they were shipped on prior to signing, since any claim for damage cannot be entertained beyond this point. Any claims for damage will be rendered worthless if the recipient signs the delivery note indicating that the products were not verified, among other things.

Goods That Are Defective Or Damaged

If the item you ordered comes damaged, you have the right to refuse delivery and claim any damages after signing for the package. After this point, any claim for loss cannot be considered.

Returns

Returns are permitted if they are postmarked within 31 days of the delivery date; however, the terms of the return vary depending on the shopping platform that was utilised. Check first before putting in a request to send something back.
Before we can accept a return for a refund or replacement, it has to go through a four-step process first.

A. Any problems should be reported to [email protected] within the specified amount of time for returns that was given to you at the time of purchase.

B. Methods of troubleshooting with one of our devoted support agents

C. EVERY item must be returned on the original pallet at the curbside, just as it was when it was delivered.

Return shipping costs are the responsibility of YOU, the buyer.

Replacement

Within the first 31 days of the free warranty period, replacements are allowed as long as the replacements have been authorised by the DIRECTOR and have been required to go through all of the troubleshooting processes.

If it is decided that a replacement is necessary, we might not have the same product in stock; in this case, we would supply a replacement that is comparable to the original.

Refunds

A. Refund requests must be submitted within 31 calendar days of the date of delivery or pickup in order to be considered.

B. Refunds will be applied to the same mode of payment that was used to make the initial purchase. Refunds will NOT be issued until the item has been received back and it matches the description given when it was authorised.

Warranty

The guarantee on new equipment is valid for a period of twelve months, beginning on the date of delivery or collection.

The guarantee period for reconditioned equipment is thirty-one days, starting from the point at which it is delivered or collected.

Any damage that was not brought on by human error or improper utilisation of the goods was covered by the warranty. If the product that was purchased has been altered in any way or serviced by an engineer who is not authorised by us, the warranty will be null and invalid.